Live, usable key account plans

Is it right for you?

Key accounts provide substantial revenue and margin for all businesses and this workshop is specifically designed to help those responsible for managing and developing key, major or national accounts. Whether direct or through multiple suppliers or channels this interactive workshop will help you deal with the problems associated with major customers and show you how to maximise you own internal service chain for outstanding results. You will leave with a clear and coherent formula for sustained success and a number of usable working tools including the key account plan.

 

Who will benefit?

  • Key Account Managers
  • National Account Managers
  • Major Account Managers
  • Group Sales Managers
  • Senior Sales Staff
  • Sale Directors
  • Sales Managers
  • Commercial Managers

 

What will you learn?

You will learn the key skills of successful national and major account development. You will discover how to maximise the multi-layer relationships with your clients and ensure a real partnership approach. We work on the commercial aspects of account management including planning, forecasting, stock management and protecting margins. You will learn how to utilise the impact of influencers in the decision making process and how to manage and develop business effectively even across multiple sites.

 

What’s included?

  • Course workbook
  • Hand outs
  • Certificate of Attendance
  • Tea and coffee on arrival
  • Refreshments throughout the day
  • Lunch
  • Post programme support from your Course Director

 

Your Course Leaders

Nigel Randall
Phil Jesson

 

Venues

The Double Tree, Islington
The Double Tree, West End
Euston House, Euston

 

Workshop Hours

9:30 am to 4:30 pm with suitable breaks for morning coffee, lunch and afternoon tea.

 

Course Fee

£395 plus VAT per delegate

3 for 2 booking offer

 

Click here to download PDF full course details

 

Book This Course Now

 

Delegate Ratings

The course leaders knowledge

Very good

86%

Good

14%

Average

0%

Disappointing

0%

The workshop overall

Very good

74%

Good

25%

Average

1%

Disappointing

0%

Your learning

More than expected

88%

About what I expected

12%

Less than expected

0%

Considerably less
than expected

0%

Your enjoyment of the workshop

More than expected

92%

About what I expected

8%

Less than expected

0%

Considerably less
than expected

0%

Delegate Feedback

Nigel clearly was very honest and open with delivering details he has had success with which is extremely powerful and helpful.
Thomas Heneghan, SMC Pneumatics

Nigel is an excellent communicator, he made everything simple and easy to learn.
Nigel Osei, Receptional

I really enjoyed the training session, made me rethink my strategy, I would definitely recommend First Touch!
Simon Dhesi, Corporate Rewards

Friendly approach, clearly put over, very helpful.
Stephen Cain, WillPower Estate Protection

The course was excellent, the whole day was very enjoyable and the way it was presented!
Marcus Wadey-Leblond, Ion Science Ltd

Enjoyed the training, it did not feel like training which made it more enjoyable.
Runpreet Kalsi, DNS Accountants Franchise

I found this course extremely useful. I will definitely use the information and tips as soon as I get back to work tomorrow! Many light bulb moments to think about… and act on!
Peter Robinson, Savior Beds

The course exceeded my expectations. The content was interesting and relevant and motivated me to put it into practise,
Luke Driver, ArtiCAD Ltd

Well presented presentation with good knowledge. Gets you thinking about your own work and no doubt will be really helpful.
Patrick Winkfield, Impress Print Services

Thank you for personalising parts of the session and supporting with our emails!
Mark Britt, 2Simple Software

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