Practical help for self-improvement

Is it right for you?

In the pressurised environment of the modern workplace personal effectiveness is essential for success. The key is to take command of your own behaviours, emotions and working practices to ensure you use the right skills when needed most. If you feel you have not reached your full potential, not achieving as much as you could or are simply interested in continuing your personal development then this workshop is for you. In a structured way we will help you step back and plan a future which is as effective as it is realistic.

 

Who will benefit?

Anyone who is looking to improve their personal effectiveness including people from:

  • Administration
  • Purchasing
  • Finance
  • Service
  • Manufacturing
  • Sales
  • Marketing
  • Management

 

What will you learn?

You will gain real understanding of how to set and achieve realistic goals and learn techniques to better manage your time, stay in control and deal with stress. You will learn how to develop your self-confidence and how to use it to best effect. We work with you to develop positive communication styles and techniques to influence others and show you how to become more assertive and deal with difficult people and situations.

 

What’s included?

  • Course workbook
  • Hand outs
  • Certificate of Attendance
  • Tea and coffee on arrival
  • Refreshments throughout the day
  • Lunch
  • Post programme support from your Course Leader

 

Your Course Leaders

Nigel Randall
Ron Mundy

 

Venues

The Double Tree, Islington
The Double Tree, West End
Euston House, Euston
Online, Virtual Classroom
On Client Site

 

Workshop Hours

9:30 am to 4:30 pm with suitable breaks for morning coffee, lunch and afternoon tea.

 

Course Fee

£445 plus VAT per delegate

3 for 2 booking offer


Click here to download PDF full course details

 

Contact For Details

 

Delegate Ratings

The course leaders knowledge

Very good

86%

Good

14%

Average

0%

Disappointing

0%

The workshop overall

Very good

74%

Good

25%

Average

1%

Disappointing

0%

Your learning

More than expected

88%

About what I expected

12%

Less than expected

0%

Considerably less
than expected

0%

Your enjoyment of the workshop

More than expected

92%

About what I expected

8%

Less than expected

0%

Considerably less
than expected

0%

Delegate Feedback

Very interesting and lots of useful information today.
Brigitta French, SMC Pneumatics

Really hoping to put some of the things I have learned into practise. Thank you Nigel.
Lance Hodson, Silhouette UK Limited

We all had different backgrounds and the course met our different needs.
Elizabeth Scott, Ion Science Ltd.

Very enjoyable course, learnt a lot which I'm looking forward to putting into practise back in the work environment.
Rachel Partridge, ArtiCAD Ltd

Allows me to think about issues and resolutions that may not have occurred to me when dealing with service users and staff.
Omobolanle Ijale, Rainbow Medical Services Limited

Very impressed with course, well presented and eye opening. Will be taking back subtle changes in customer approach to SMC.
David Dunne, SMC Pneumatics

I have really enjoyed the workshop today. It has been very knowledgable, few places I felt I have been unconsciously incompetent a few areas, but can apply many things I have learnt today to my work practices.
Minal Joshi, Casio Electronics

I was very happy and interested with Nigel's way of teaching and technique. Overall very interesting - certainly given me things to think about. Nigel - 10/10.
Deborah Hill, Panalux Ltd

Very interesting content and presented in a friendly/fun environment.
Melanie Ferris, Powell Mail Order

Found course very enjoyable and informative.
Colette Robinson, Mizen Design & Build Ltd

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