Practical help for self-improvement
Is it right for you?
In the pressurised environment of the modern workplace personal effectiveness is essential for success. The key is to take command of your own behaviours, emotions and working practices to ensure you use the right skills when needed most. If you feel you have not reached your full potential, not achieving as much as you could or are simply interested in continuing your personal development then this workshop is for you. In a structured way we will help you step back and plan a future which is as effective as it is realistic.
Who will benefit?
Anyone who is looking to improve their personal effectiveness including people from:
- Administration
- Purchasing
- Finance
- Service
- Manufacturing
- Sales
- Marketing
- Management
What will you learn?
You will gain real understanding of how to set and achieve realistic goals and learn techniques to better manage your time, stay in control and deal with stress. You will learn how to develop your self-confidence and how to use it to best effect. We work with you to develop positive communication styles and techniques to influence others and show you how to become more assertive and deal with difficult people and situations.
What’s included?
- Course workbook
- Hand outs
- Certificate of Attendance
- Tea and coffee on arrival
- Refreshments throughout the day
- Lunch
- Post programme support from your Course Leader
Your Course Leaders
Venues
The Double Tree, Islington
The Double Tree, West End
Euston House, Euston
Online, Virtual Classroom
On Client Site
Workshop Hours
9:30 am to 4:30 pm with suitable breaks for morning coffee, lunch and afternoon tea.
Course Fee
£445 plus VAT per delegate
3 for 2 booking offer
Click here to download PDF full course details
Delegate Ratings
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Delegate Feedback
It was good to be at ease and informal but I would like a bit more business related information. Happy that Nigel is emailing a helpful text on this for me to use. I found the best information was Nigel's informal chat over tea break on the sofas.
Catie Back, Leonard Smith Publishing Ltd
I really enjoyed the training. The approach was very personalised and enabled me to look at situations from a different perspective. Training was very insightful and I would recommend it to everyone who wants to succeed in a business world and achieve excellence in customer care.
Magdalena Rapala, Receptional Limited
The workshop was engaging throughout with actionable advice and tactics to take away. It exceeded my expectations and I was very impressed with Nigel. I would say that the workshop title was less exciting than the actual content.
Lee Gannon, Receptional
Very informative and interesting.
Sue Jennings, Penny Farthing Homes
Information provided is adaptable for lots of different businesses. It really makes you think about things from a different perspective. I love that there was no role play! Really enjoyed the day - thank you!
Anne Marie Wright, Ion Science Ltd
Very enjoyable course.
Duncan Riggall, Enterprise Plants
The course was really thought provoking and helpful - I will definitely be using what I have learnt when communicating with clients.
Claire Philbin, Receptional
I felt that I will be able to use much of what I have covered in the workshop in my position with Orchid. The course enabled me to know where my strengths and weaknesses are.
Stuart Baillie, Orchid Field Marketing
It was good, not too long or short. Made you think - more about customer profiling, etc.
John Austin, Integrated Design Ltd
Great. Really informative and covered lots! I'll be passing it all on. Thank you.
Jo Bateman, Davidson Richards Limited
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