Delegate Feedback

Feedback from our open programmes is really important to us as it allows us to constantly check the standards of our work. One in four of the companies who send delegates to our open programmes go on to work with us on an in-house basis.


of all delegates rate the course leader's knowledge as good or higher
of all delegates rate our workshops as good or higher
of all delegates learn more than they expected
of all delegates enjoy the course more than they expected


See all our delegate feedback below.

I really enjoyed the training. The approach was very personalised and enabled me to look at situations from a different perspective. Training was very insightful and I would recommend it to everyone who wants to succeed in a business world and achieve excellence in customer care.
Magdalena Rapala, Receptional Limited

The course was very good. I'm definitely going to use what I learnt today in my workplace.
Tomasz Krol, Panalux Ltd

Had an enjoyable day.
James Telfer, Panalux Ltd

Made me feel very comfortable in an awkward environment. Very relatable scenarios used to help me in my day to day job.
Ashleigh Trevaskis, Panalux Ltd

Very useful as a young manager, it helped me clean up where I am in management.
Sonny Halesworth, Dyrham Park Country Club

Nigel thank you for a great course, this will help me going forward.
Phil McGinn, Dyrham Park Country Club

Very enjoyable and informative course. Correct level of interaction.
Dan Szwajbak, Dyrham Park Country Club

Once again Nigel provided a top quality, motivational sales training session full of techniques and insights into the world of selling.
Thomas Ellis, Self-Employed

We were particularly lucky that we had a vibrant, interactive group who shared the tasks and information. Even after 15 years doing tele-sales I learnt some useful new tricks, thank you!
Carol Pyatt, First Touch Training Limited

Nigel presented the workshop very well and took time to understand how to apply what he was teaching to my company and job role.
Stephanie Baker, Darcy Products Ltd

Very easy going, easy to understand, food for thought. Definitely got something out of the course.
George Costa, Darcy Products Ltd

Very informative and positive way to look at old habits and refresh look on sales tactics and plans.
David Payne, Darcy Products Ltd

Very informative. Easy to follow with many examples. Engaged whole group wide experiences included which I prefer as not reading from a book. Friendly and approachable.
Maggie O'Sullivan, The Jewellery Channel Ltd

Adrian was brilliant! Kept it interesting and related well with business situations and our comments. He made me feel comfortable.
Craig Woods, Tesla Engineering Ltd

Enjoyed the day, great to see others in the same position as myself. Gone away with some key structures to implement.
Ed Stimpson, Tesla Engineering Ltd

I have thoroughly enjoyed Adrian's course today and taken away some incredibly useful tools that I can implement immediately to improve my business.
James Newhouse, Receptional

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