About First Touch

Based in Hitchin, Hertfordshire First Touch Training Ltd have been helping clients improve profitability through enhancing skills, changing behaviours and improving systems and processes since 1997. We offer first class training in sales, leadership and customer service through open courses and in-house training in single and multiple day formats as well as coaching, consultancy and interim sales management. We pride ourselves on achieving measurable results for all our clients.


Market Sectors

We work with large and small clients, commercial and not for profit from all market sectors including

  • Advertising
  • Aerospace
  • Charities
  • Digital Marketing
  • Distribution
  • Electronics
  • Finance
  • Health
  • IT
  • Legal
  • Logistics
  • Manufacturing
  • Pharmaceutical
  • Print & Publishing
  • Professional Services
  • Public Sector
  • Retail
  • Telecoms

Our Focus

Our focus is on the outcome for the individual and the client. We concentrate on the skills, behaviours and activity required to achieve the results needed. All in-house work is tailored specifically to each client’s individual needs. The material is simple, effective and designed to be used in the workplace.


Business Tools

We offer a range of business tools which can be integrated into everyday working practices and ensure the effects of our work remain continuous.

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