What Our Clients Say
In all aspects of our work client feedback and project evaluation is hugely important to us. We take the greatest care to ensure we fully understand our client's business needs and plans. We work hard to ensure measurable and successful outcomes for all parties. Our ability and willingness to be flexible means we work in the way that best suits you and we believe what our clients say reflects our approach and attitude.
We have been working with First Touch on a sales management and consultancy basis with a great deal of success. Our sales processes have improved, activity levels are raised throughout our sales team and we have become very focussed and targeted in our business development. We have also completed a number of successful marketing campaigns to support the sales effort. We pride ourselves on the quality of our products, our people and our service and the First Touch approach works well in our environment. From an increase in new business to ongoing improvements in the structure and accountability of our team, the help from First Touch has been really successful and just what we were looking for.
Helen Floyd, Sales & Marketing Director
Impress Print Services Ltd
We have been using First Touch on a consultancy and training basis. As a result, we have improved the way we approach the market. We have developed our team's skills and introduced a new CRM system which allows us to track business and work more efficiently. The results have been excellent and business grew by more than 30% last year. Thank you.
Justin Deville, Managing Director
After undertaking and completing the Aspiring Leaders programme with Nigel I feel that I am better equipped with the necessary leadership skill sets to deal with any issues and situations my current role may throw at me. The 1 to 1 coaching was first class and has enabled me to look beyond my current role, exposing me to ideas and strategies that will help me in the future as my career continues to develop, I have no doubt that what I have learned will be valuable for many years to come.
Chris Scott, Customer Support Team Leader
Casio Electronics Co Ltd
I have worked with First Touch on a customised Aspiring Leaders programme. Since completing the programme I have seen a significant improvement in my commercial awareness, the role I play within my organisation, behaviours required from a positive leader and how to adapt my leadership style to different situations and/or people. By utilising the tools and processes provided by First Touch, I have been able to demonstrate my progression through the achievement of measurable objectives, which has resulted in a promotion into a new leadership role. I would highly recommend this 1 to 1 coaching programme to others who are looking to develop their career, improve motivation and move into a new or more senior leadership role
James Hatter, Data & Insights Manager
Orchid Field Marketing Ltd
I worked with First Touch over a number of months on a customised Aspiring Leaders programme. The programme was engaging as was the 1 to 1 coaching with Nigel. Upon completion of the programme my business awareness has grown significantly and I feel a lot more confident to demonstrate my leadership style utilising the processes and tools provided by Nigel and First Touch. I strongly recommend the Aspiring Leaders programme to anyone looking to help advance their careers and move into a leadership role.
Nicholas Quirke, Operations & Service Division Team Leader
Casio Electronics Co Ltd
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