Open Programmes

Delegates from the same company may be substituted by prior arrangement.

Fees will not be refunded if delegates fail to attend training courses.

First Touch Training Limited does not charge cancellation fees. If you need to cancel a place on an open programme with us we will invoice the workshop as agreed and provide the workshop at a future date without penalty.

Places for training courses will be allocated on a first come, first serve basis and no contract to provide a course shall come into force until we provide written confirmation to you.

In the event that we have to reschedule a course due to circumstances beyond our control, we will arrange a mutually convenient date or we reserve the right to re-arrange as mutually convenient.

In the extremely unlikely situation that the Programme Director is unable to attend an open programme and a replacement cannot be found in time, the course will be rescheduled without notice.

Working materials are included in the fees for open programmes unless otherwise stated.

Open programmes operate on a pre pay basis. You may pay online at the point of purchase via the website or by bank transfer or by telephone having received an invoice for the programme booked. Places are only fully confirmed when the payment is received.

 

Refunds and Cancellations

Fees will not be refunded if delegates fail to attend training courses.

First Touch Training Limited does not charge cancellation fees. If you need to cancel a place on an open programme with us we will invoice the workshop as agreed and provide the workshop at a future date without penalty.

 

In-house/In-company Assignments

When working with clients on an in-house or in-company basis we will only accept work which we are qualified to perform.

We will hold all information concerning the affairs of the client in the strictest confidence and will not disclose any information obtained during the course of the assignment.

We will disclose at the earliest opportunity any special relationship, circumstance or business interests which might influence or impair judgement or objectivity.

Whenever possible we will agree measurement criteria prior to the commencement of nay project or assignment.

We will endeavour to feedback information outside of the scope of the project that may be of use to the client.

In the event of agreeing to perform any outdoor activities we reserve the right to request GP certificates to confirm fitness to attend.

Invoices will be submitted directly after the work for payment within 30 days

Expenses are chargeable as shown below

  • Mileage at 48 pence per mile to and from the consultant’s home address
  • Hotel costs (accommodation only)
  • Train fares (optional first class if appropriate)
  • Plane fares (Standard)
  • Hire of equipment
  • Production of working tools arising from the programme unless otherwise agreed

 

Cancellations

In the event of cancellation of in-house days charges for preparation and materials will be applicable at the following rates.

  • Within 4 weeks of the date of the assignment – 100% of the agreed fee
  • Within 8 weeks of the date of the assignment – 50% of the fee
  • Within 12 weeks of the date of the assignment – 25% of the agreed fee
  • More than 12 weeks of the date of the assignment – no charge

In the unlikely event of non-payment First Touch Training Ltd reserves the right to withdraws from the assignment.

Copyright remains the property of First Touch Training Ltd unless otherwise agreed.

Unless otherwise agreed our terms and conditions, not the clients apply at all times.

This website uses cookies to help us improve your experience.
By using our website you accept our Privacy Policy and use of cookies.

Free monthly tips, techniques, downloads and details of upcoming programmes

choose your options