Delegate Feedback

Feedback from our open programmes is really important to us as it allows us to constantly check the standards of our work. One in four of the companies who send delegates to our open programmes go on to work with us on an in-house basis.


of all delegates rate the course leader's knowledge as good or higher
of all delegates rate our workshops as good or higher
of all delegates learn more than they expected
of all delegates enjoy the course more than they expected


See all our delegate feedback below.

We all had different backgrounds and the course met our different needs.
Elizabeth Scott, Ion Science Ltd.

Would be great to have all the additional paperwork in the booklet (saves me losing them!) Loved the activities!
Chloe Sanders, Receptional

Information provided is adaptable for lots of different businesses. It really makes you think about things from a different perspective. I love that there was no role play! Really enjoyed the day - thank you!
Anne Marie Wright, Ion Science Ltd

Crammed in lots of useful tips into one day. Clear presentation, good mix of exercises and well structured.
Kate Hodson, Hodkinson Consultancy

I like the combination of learning and workshops. I think it also helps you do the exercising with the same person all day. I also like the application to simple examples to illustrate things.
Chris Carey, Protean Software Limited

Easy to understand, work book provided has a lot of information to feedback to for future reference. Course leader was very welcoming and made sure everyone understood what was being said.
Cheyaene Branch-Wray, One Housing Group

I'm new to my leader position and feel much better equipped to take on the role.
Kirsty Hensher, SMC Pneumatics

A good interesting and interacting course well explained by Nigel.
Nick Beaumont, SMC Pneumatics

Very good, clear and easy to understand.
Julie Kirk, SMC Pneumatics

Enjoyable and very engaging. Relevant to all styles of sales and learnt plenty.
Robert Solar, Will Power Estate Protection

Nigel is a brilliant trainer. This is my second workshop with him and have applied learnings to my role. Highly recommend attending First Touch workshops.
Riaz Hussain, Orchid Field Marketing

Good course, nice and straight forward ideas but ideas that can be overlooked - makes you think.
Lee Bond, Orchid Field Marketing

Quality venue, food and the workshop was superb with the right blend of knowledge with humour to keep it interesting.
John Pesci, Intelligere Ltd

Great casual way of discussing points. Got me thinking about the answer rather than telling me. Very useful having all the slides, means I could listen fully.
Jack Masters, Intelligere Ltd

Very interesting and got me thinking how I should approach certain customers.
Mark White, Hoppings Softwood Products

It was good to get back to the basics as I have not done this sort of training for years.
Mario Swanston, CAI Vision

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