Interesting, enjoyable day. Highly recommend to any person in sales/customer service role.
Caroline Munro, O'Donovan Waste Disposal Limited

Information provided is adaptable for lots of different businesses. It really makes you think about things from a different perspective. I love that there was no role play! Really enjoyed the day - thank you!
Anne Marie Wright, Ion Science Ltd

Great casual way of discussing points. Got me thinking about the answer rather than telling me. Very useful having all the slides, means I could listen fully.
Jack Masters, Intelligere Ltd